| Code | DE0754 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Name | Service Science, Management, and Engineering | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Status | Compulsory/Courses of Limited Choice | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Level and type | Post-graduate Studies, Academic | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Field of study | Computer Science | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Faculty | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Academic staff | Mārīte Kirikova, Gundars Alksnis, Pēteris Rudzājs | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Credit points | 6.0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Parts | 1 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Annotation |
The study course covers the service-oriented approaches in business and information systems and software engineering. It concerns vertical (inside the enterprise) and horizontal (inter-organisational) service provision situations. The emphasis is put on new innovative service development. The course comprises service design methods, basics of building service-oriented architectures, and other topics of service engineering. Students will experiment with various service development and running technologies. They will learn approaches to service governance according to the most popular service management methods and standards. Students are expected to have basic knowledge in business process modelling, systems theory, and portfolio management. The course concerns also scientific research advances in service-orientation.. |
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| Contents |
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Goals and objectives of the course in terms of competences and skills |
The aim of the study course is to provide theoretical knowledge and practical skills in the systematic design, development and management of business and software services. Tasks of the study course: - to introduce the new service science, management and engineering discipline; - to outline the basic principles of service-oriented architecture; - to give an insight into cloud computing services; - to strengthen the skills of compiling scientific literature on the study course topics. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Learning outcomes and assessment |
Is able to explain basic principles, pros, and cons of the SSME and SOA; recognizes elements of SOA infrastructure and SOA life cycle. - A written examination that includes theoretical questions as well as situation description for which the student should suggest service-based improvement for the business process.
Criteria: according to the answers provided. Can assess and explain the necessity (or the opposite) of service introduction according to organisational goals and enterprise/business architecture. - A written examination. Criteria: according to the answers provided. Using service development tools is able to integrate services into the business process by choosing the services which are most suitable to the business goals of the enterprise. - Independently completed assignments. Criteria: according to the implemented tasks. Is able to monitor service performance of business processes, identify the need for performance improvement, and suggest a service improvement plan. - Independently completed assignments. Criteria: according to the implemented tasks. |
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| Evaluation criteria of study results |
Hands-on labs and assignments - 30%
Selected topic presentation - 20% Examination - 40% Bonus (for submitting all assignments) - 10% |
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| Course prerequisites | Suggested: Business process modelling, systems theory, portfolio management | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Course planning |
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