| Code | BS0053 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Name | Business Communication Skills | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Status | Compulsory/Courses of Limited Choice | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Level and type | Post-graduate Studies, Professional | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Field of study | Social Science | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Faculty | Riga Business School | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Academic staff | Claudio Andres Rivera, Gregory Scott Mathers | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Credit points | 6.0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Parts | 1 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Annotation |
The study course envisages the acquisition of theoretical and practical methods of communication skills for business and management communication. The study course consists of lectures, discussions and presentations. During the study course, students will learn to analyse the audience, argue and test their ability to persuade others both in writing and orally. The study course includes both persuasive and expressive writing, individual and group presentations, discussions during lectures and individual assignments designed to improve performance.. |
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| Contents |
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Goals and objectives of the course in terms of competences and skills |
The aim of the study course is to build and improve relationships with employees and customers. The tasks of the study course: 1. To develop practical knowledge of business and management communication theories and principles. 2. To develop skills that help in different scenarios, regular one-on-one meetings, group meetings, presentations, negotiations, etc. 3. To improve communication skills by using group and individual exercises in different communication scenarios. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Learning outcomes and assessment |
Is able to explain and discuss theories and principles of business and management communication. - Tests, situation analysis, homework, presentations, midterm exam, final exam. Is able to use tools that help to communicate in different scenarios, including one meeting, group meetings, presentations, conversations, etc. - Tests, situation analysis, homework, presentations, midterm exam, final exam. Is able to apply communication skills in various communication scenarios. - Tests, situation analysis, homework, presentations, midterm exam, final exam. Can write clear, concise documents. - Tests, situation analysis, homework, presentations, midterm exam, final exam. |
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| Evaluation criteria of study results |
Tests - 20%
Situation analysis - 10% Homework - 10% Presentations - 10% Midterm exam - 20% Final exam - 30% |
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| Course prerequisites | Bachelor degree. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Course planning |
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