DE0740 Business Process Management and Engineering

Code DE0740
Name Business Process Management and Engineering
Status Compulsory/Courses of Limited Choice
Level and type Post-graduate Studies, Academic
Field of study Computer Science
Faculty
Academic staff Mārīte Kirikova
Credit points 6.0
Parts 1
Annotation Business process management and engineering require an understanding of basic principles of business process modelling, management, improvement, and reengineering. During the study course students will learn to develop business process models, assign performance identifiers to process elements, assess the correspondence of the business process to its goal, and to develop business process change proposals and implement changes at the level of a business process model..
Contents
Content Full- and part-time intramural studies Part time extramural studies
Contact hours Independent work Contact hours Independent work
Basics of business process modelling. 8 12 0 0
Role of business processes in enterprise/business architecture. 8 12 0 0
Modelling of complex business processes. 8 12 0 0
Business process modelling frameworks (VCOR, SCOR, APQC, etc). 12 18 0 0
Business process simulation, monitoring, analysis, and management. 8 12 0 0
Business process improvement and reengineering. 8 12 0 0
information flow in business processes; design of business process support and management systems. 12 18 0 0
Total: 64 96 0 0
Goals and objectives
of the course in terms
of competences and skills
The goal of the study course is to prepare the student for the accomplishment of the following tasks: business process modelling, business process design, business process management, and definition of information systems and services requirements based on detailed business process models. The objectives of the study course: 1. To enable students to learn professional business process notation and powerful process modelling and analysis tools. 2. To develop an understanding of the range of business processes and their management and improvement opportunities. 3. To develop the ability to methodically identify ICT opportunities for business process support.
Learning outcomes
and assessment
Is able to recognize and use business process modelling notations and tools. - Business process developed at least in two business process modelling languages using at least two business process modelling tools (individual and group assignments, exam).
Can develop and use in business process models for analysis, management, and improvement of complex business processes. - Develops and demonstrates a non-trivial business process model, its monitoring parameters, simulation, analysis and possibilities of improvement (individual and group assignments, exam).
Can relate business process models to different enterprise architectures and analyse processes in compliance with the chosen architecture. - Demonstrates process analysis according, activity sequence, performers, resources, as well as information flow, service, and other dimensions (individual and group assignments, exam).
Can identify requirements for business process support by information and communication technology - At the examination develops the business process model, its management model, and develops requirements for business process support software for a given system respecting existing ICT resources (individual and group assignments, exam).
Evaluation criteria of study results
Individual and group assignments (at least 40% of the maximum of the points must be achieved) - 50%
Exam (business process model development and analysis, at least 40% of the maximum of the points must be achieved) - 50%
 
Course prerequisites Recommended: knowledge of systems theories and requirements engineering.
Course planning
Part CP Hours Tests
Lectures Practical Lab. Test Exam Work
1 6.0 32.0 0.0 32.0 *

[Extended course information PDF]