DE0739 Knowledge Management Systems

Code DE0739
Name Knowledge Management Systems
Status Compulsory/Courses of Limited Choice
Level and type Post-graduate Studies, Academic
Field of study Computer Science
Faculty
Academic staff Mārīte Kirikova
Credit points 6.0
Parts 1
Annotation The study course provides an understanding of the role of knowledge in organizations, the types of knowledge and the possibilities of supporting organizational knowledge. Students get acquainted with different ways of reflecting the organization's knowledge, approaches to the development and evaluation of a knowledge management system, and practically solve specific problems of a knowledge management system’s development..
Contents
Content Full- and part-time intramural studies Part time extramural studies
Contact hours Independent work Contact hours Independent work
Knowledge, knowledge management aims, perspectives and challenges. 8 12 0 0
Knowledge management methods and systems. 12 18 0 0
Knowledge management processes and tools (including sub-topics on knowledge audit and user experience design). 16 24 0 0
Knowledge management relation to strategic, human resources, innovation and quality management. 4 6 0 0
Socio-ethical factors of knowledge management. 4 6 0 0
Design and development of knowledge management system’s blueprint. 20 30 0 0
Total: 64 96 0 0
Goals and objectives
of the course in terms
of competences and skills
The aim of the study course is to provide knowledge and skills that enable student to understand how the basic characteristics of knowledge affect knowledge management and to interpret the concept and goals of knowledge management in relation to modern business practices and technologies. The tasks of the study course: 1. To provide knowledge about the concept of knowledge and its nature and types. 2. To develop the ability to analyse the knowledge processes in the organization in relation to the strategic goals of the organization. 3. To provide an understanding of the role of social and technological factors in knowledge management. 4. To develop student understanding of the development of knowledge management systems and give an opportunity to get practical skills in the implementation of some stages of a knowledge management system.
Learning outcomes
and assessment
Is able to perform a knowledge audit. - Knowledge audit and its analysis performed in a real or simulated situation (a group assignment and/or the exam).
Is able to align business strategy and knowledge management strategy. - Appropriately formulated knowledge management strategy for a given situation at an examination (a group assignment and/or the exam).
Is able to use and evaluate knowledge management technologies. - Correct evaluation of several technologies (a group assignment).
Understands the nature of knowledge and socio-ethical and administrative factors of knowledge management. - Correctly answered questions in individual assignments.
Is able to design knowledge management system. - A nontrivial knowledge management system’s project – teamwork with the status of an exam.
Is able to evaluate the quality of knowledge management artefacts. - Demonstrates, how the quality of a particular artefact can be evaluated in the individual or group assignment.
Evaluation criteria of study results
Results of the individual and group assignments (at least 40% of the maximum of points shall be achieved) - 50%
Exam – development of a knowledge management system’s blueprint (at least 40% of the maximum of points shall be achieved) - 50%
 
Course prerequisites Recommended: knowledge in requirements engineering, systems theory and business process management..
Course planning
Part CP Hours Tests
Lectures Practical Lab. Test Exam Work
1 6.0 32.0 0.0 32.0 *

[Extended course information PDF]